ATech Machine LIBRA-02 M manuels

Manuels d'utilisation et guides de l'utilisateur pour Logiciel ATech Machine LIBRA-02 M.
Nous fournissons des manuels en pdf 1 ATech Machine LIBRA-02 M à télécharger gratuitement par type de document : Informations techniques

Atech machine LIBRA-02 M Informations techniques (734 pages)

marque: Atech-machine | Catégorie: Logiciel | Taille: 13.51 MB |

Anglais

Table des matières

THIRD EDITION

5

Table of Contents

7

Table of Contents

9

Table of Contents

11

Table of Contents

13

Table of Contents

15

Table of Contents

17

Table of Contents

19

Foreword

21

Foreword

23

Audience

25

Organization

26

Preface

27

Software

28

Conventions Used in This Book

28

Acknowledgments

30

Leif Madsen

32

Jim Van Meggelen

33

Russell Bryant

34

Preface

35

A Telephony Revolution

37

Network Telephony

38

Asterisk: The Hacker’s PBX

40

The Asterisk Community

41

The Asterisk Mailing Lists

42

Asterisk Wiki Sites

43

The IRC Channels

43

Asterisk User Groups

43

The Business Case

44

Asterisk Architecture

45

Modules

47

Bridging Modules

51

Call Detail Recording Modules

51

Channel Event Logging Modules

52

Channel Drivers

53

Codec Translators

54

Format Interpreters

54

Addon Modules

59

File Structure

60

Hardware

62

Asterisk Versioning

62

The New Release Methodology

63

Installing Asterisk

65

Asterisk Packages

66

Asterisk-Based Projects

66

Installation Cheat Sheet

67

Installation Cheat Sheet

69

Distribution Installation

71

Base system update

74

Adding a system user

75

Ubuntu Server

76

Software Dependencies

80

Downloading What You Need

82

Getting the Source via wget

83

How to Install It

84

DAHDI-tools and DAHDI-linux

85

Setting File Permissions

86

Base Configuration

87

Initial Configuration

88

$PATH environment variable

90

The Asterisk Shell Command

91

Base Configuration

93

Uses for menuselect

95

Using menuselect

97

Module Dependencies

98

Scripting menuselect

99

Updating Asterisk

100

You don’t need to run sudo

101

Updating Asterisk

101

Common Issues

102

Upgrading Asterisk

104

Conclusion

105

Initial Configuration Tasks

107

The [options] Section

108

The [files] Section

111

The [compat] Section

111

The [modules] Section

112

CHANNEL(tonezone) function

114

Getting Free Music

115

CentOS Prerequisite

116

User Device Configuration

119

Telephone Naming Concepts

120

Configuring Asterisk

123

[general] section

124

Configuring Asterisk

125

IPv6 in sip.conf

128

PBX Modules

130

Resource Modules

130

Base Configuration

132

Using Code Examples

133

Safari Books Online

133

How to Contact Us

133

The Asterisk CLI

135

Analog Phones

136

Asterisk as a B2BUA

140

Dialplan Basics

143

Contexts

144

Extensions

146

Priorities

147

Priority labels

148

Applications

149

Playback(custom/filename)

150

A Simple Dialplan

151

Using the Dial() Application

155

Argument 1: Destination

156

Argument 2: Timeout

157

Argument 3: Option

157

Argument 4: URI

157

Using Variables

158

Global variables

159

Channel variables

159

Environment variables

160

Pattern Matching

161

. (period)

162

555-1212:

162

The NANP and Toll Fraud

163

Includes

165

Outside Connectivity

167

* But do not collect $200

168

PSTN Circuits

169

Traditional PSTN Trunks

170

Digital telephony

171

Installing PSTN Trunks

172

Configuring digital circuits

174

Configuring analog circuits

178

PSTN Termination

180

PSTN Origination

181

VoIP to VoIP

183

Configuring VoIP Trunks

183

VoIP

185

VoIP

189

Emergency Dialing

190

Emergency Dialing

191

Voicemail

193

The [general] Section

194

198

The [zonemessages] Section

202

The Contexts Section

203

Dialplan Integration

205

[Services]

207

Storage Backends

208

Voicemail Server

210

Dialplan requirements

212

178

214

Internationalization

217

2001/12/Glossary#I18N

218

* key for the dots in

220

Figure 9-3. A balun

222

DAHDI Drivers

223

#) to indicate a

224

Asterisk

225

Asterisk

227

[zonemessages] section

228

Asterisk

229

CHANNEL(language) function

230

Deeper into the Dialplan

231

Operators

232

Dialplan Functions

234

Conditional Branching

235

GotoIf() in an example:

236

Conditional Branching

237

Defining Macros

240

Macros

241

Using Arguments in Macros

242

Defining Subroutines

243

GoSub()

245

Returning from a Subroutine

246

Local Channels

247

Dial() application, like so:

248

Hangup()

249

Storing Data in the AstDB

250

Deleting Data from the AstDB

251

BLACKLIST() function, which

252

Handy Asterisk Features

253

Conferencing with MeetMe()

254

Parking and Paging

257

The [general] section

258

The [featuremap] Section

261

The [applicationmap] Section

261

*CLI> features reload

262

Application Map Grouping

263

Parking Lots

264

Places to Send Your Pages

266

Set paging

267

VoIP paging adaptors

270

Combination paging

270

Zone Paging

271

Internet Call Routing

273

The SIP URI

274

SRV Records

274

Note the trailing dot

275

Modifying sip.conf

276

Standard dialplan

276

DNS and SIP URIs

277

File parsing

278

DNS and SIP URIs

279

Database lookup

280

ENUM and E.164

283

Asterisk and ENUM

285

ISN, ITAD, and freenum.org

286

Got ISN?

287

Testing Your ITAD

290

Security and Identity

292

Toll Fraud

293

Phishing

294

CHAPTER 13

297

Creating a Simple ACD Queue

298

Queue Members

302

Queue Members

303

Using Pause and Unpause

304

Queue Members

305

Queue Members

307

Queue Members

309

The queues.conf File

311

The agents.conf File

317

Advanced Queues

319

Queue Member Priority

320

Advanced Queues

321

Announcement Control

323

Overflow

327

Using Local Channels

329

Advanced Queues

331

MANAGER in the Unique ID

333

Device States

337

Checking Device States

338

Extension States

339

Checking Extension States

340

Extension States

341

SIP Presence

342

Using Custom Device States

343

An Example

344

Distributed Device States

345

Using OpenAIS

346

OpenAIS configuration

347

Asterisk configuration

348

Testing device state changes

349

Using XMPP

350

Installation

351

Creating XMPP accounts

352

Shared Line Appearances

354

Configuration Overview

355

Shared Line Appearances

357

Shared Line Appearances

359

Shared Extension Example

361

Additional Configuration

363

Limitations

364

The Automated Attendant

367

Designing Your Auto Attendant

368

The Greeting

369

The Main Menu

370

Selection #

371

Selection 3

371

Selection 9

371

Selection 0

371

Building Your Auto Attendant

372

The Dialplan

374

CHAPTER 16

377

Installing MySQL for CentOS

379

Installing MySQL for Ubuntu

379

Configuring PostgreSQL

379

Configuring MySQL

381

IDENTIFIED BY

382

PostgreSQL if all is well:

384

Configuring ODBC for MySQL

385

FreeTDS if all is well:

386

Validating the ODBC Connector

387

ODBC_STORAGE from

388

Managing Databases

389

IF() function there

390

${ARG3}

396

Using the ARRAY() Function

398

Using Realtime

404

A Word About Metrics

406

Dynamic Realtime

407

Column name Column type

408

Varchar 6

408

Varchar 128

408

[options]

411

ODBC Voicemail

414

Testing ODBC Voicemail

419

ODBC Voicemail

421

FILE permission

422

ALL access. If you

422

Interactive Voice Response

425

Components of an IVR

426

A Perfectly Tasty IVR

427

IVR Design Considerations

428

A Simple IVR Using CURL

429

Text-to-Speech

431

External Services

433

Calendar Integration

434

Ubuntu dependencies

435

Calendar Integration

437

Triggering a wakeup call

438

Calendar Integration

441

CALENDAR_BUSY()

443

Calendar Integration

445

VoiceMail IMAP Integration

447

CentOS dependencies

448

Compiling the IMAP library

449

Compiling Asterisk

450

Jabber Dialplan Commands

455

JabberSend()

459

Configuring gtalk.conf

461

Skype Integration

465

Skype Integration

467

Skype Integration

469

LDAP Integration

470

Configuring OpenLDAP

471

field, prefixed with {md5}:

472

Configuring res_ldap.conf

473

Configuring extconfig.conf

475

Text-to-Speech Utilities

476

What Is a Fax?

479

Obtaining spandsp

480

Digium Fax For Asterisk

482

Incoming Fax Handling

483

Fax Detection

484

Outgoing Fax Handling

485

File Format for Faxing

486

An Experiment in Email to Fax

487

452

488

Outgoing Fax Handling

489

Fax Pass-Through

490

Quick Start

493

AMI over TCP

494

AMI over HTTP

495

Configuration

496

[username] section

498

Protocol Overview

501

Message Encoding

502

/rawman encoding

504

/manager encoding

505

/mxml encoding

506

Manager events

506

Development Frameworks

507

Interesting Applications

508

“Hello World”:

512

AGI Variants

513

DeadAGI Is Dead

514

FastAGI—AGI over TCP

514

Async AGI—AMI-Controlled AGI

515

AGI Communication Overview

516

Commands and Responses

518

Process-based AGI/FastAGI

521

Async AGI

521

Ending an AGI Session

522

Clustering

525

Hybrid Systems

526

Hybrid Systems

527

Pure Asterisk, Nondistributed

528

Single Database

529

494

530

Replicated Databases

531

496

532

Queue() to

533

498

534

500

536

Distributed Universal Number

539

Discovery (DUNDi)

539

The dundi.conf File

541

General Configuration

543

Initial DUNDi Peer Definition

545

Creating Mapping Contexts

546

${NUMBER}

548

${IPADDR}

548

Allowing Remote Connections

550

Using dbsecret with iax.conf

551

Controlling Responses

552

System Monitoring and Logging

559

Reviewing Asterisk Logs

561

Call Detail Records

563

Dialplan Applications

565

Backends

566

[general] sec

569

Call Detail Records

571

Example Call Detail Records

572

CEL (Channel Event Logging)

573

Channel Event Contents

575

[mytable]

577

• userfield

578

CELGenUserEvent() is used

580

[radius]

581

Example Channel Events

582

Single-party call

583

Two-party call

583

Blind transfer

584

CentOS dependency

587

Ubuntu dependency

587

Installing OpenNMS

588

SNMP

589

Enabling SNMPv3

591

SNMP

593

Web Interfaces

597

Flash Operator Panel

598

Queue Status and Reporting

598

A2Billing

600

Security

601

566

602

Authentication Weaknesses

603

Fail2ban

603

570

606

Encrypted Media

607

Dialplan Vulnerabilities

607

572

608

IAX2 Denial of Service

609

Other Risk Mitigation

610

Resources

611

Conclusion—A Better Idiot

612

CHAPTER 27

613

Closed Thinking

614

Limited Standards Compliancy

614

Slow Release Cycles

615

Paradigm Shift

616

Open Architecture

617

Standards Compliance

618

Passionate Community

618

Low-barrier IVR

619

Conference rooms

621

The Future of Asterisk

622

Speech Processing

623

High-Fidelity Voice

624

Wireless

625

Unified Messaging

626

Challenges

627

VoIP spam

628

Fear, uncertainty, and doubt

628

Bottleneck engineering

628

Regulatory wars

628

Quality of service

629

Opportunities

630

The Future of Asterisk

631

Understanding Telephony

633

Parts of an Analog Telephone

634

Hybrid (or network)

635

Digital Telephony

636

Pulse-Code Modulation

637

0011, and the next

638

Figure A-6. Delineated signal

639

Digital Telephony

639

11001 11000 10110 10001

640

Digital Telephony

641

Nyquist’s Theorem

642

Logarithmic companding

643

Digital Telephony

645

Circuit Types

646

T-carrier circuits

647

Digital Signaling Protocols

648

Signaling System 7

650

Packet-Switched Networks

651

Protocols for VoIP

653

The Need for VoIP Protocols

654

VoIP Protocols

655

Security considerations

656

IAX and NAT

656

Figure B-1. The SIP trapezoid

657

VoIP Protocols

657

SIP and NAT

658

VoIP Protocols

659

H.323 and NAT

660

Proprietary Protocols

661

Codecs

663

Quality of Service

665

User Datagram Protocol

666

Differentiated Service

667

Guaranteed Service

667

Best Effort

668

Why Echo Occurs

668

Hardware Echo Cancellation

669

Asterisk and VoIP

670

Asterisk and VoIP

671

VoIP Security

672

Spoofing

673

What Can Be Done?

673

APPENDIX C

675

Server Hardware Selection

677

Choosing a Processor

680

Small systems

681

Medium systems

681

Choosing a Motherboard

682

Power Supply Requirements

684

Environment

685

Grounding

686

Electrical Circuits

688

The Equipment Room

688

Telephony Hardware

689

Analog interface cards

690

Digital interface cards

690

Channel banks

691

Echo Cancellation

692

Types of Phones

693

Analog telephones

694

ISDN telephones

695

Softphones

696

Telephony Adaptors

697

Communications Terminals

697

Linux Considerations

698

About the Authors

733

Colophon

733

ATech Machine appareils